Return + Exchange Policy

We want you to love every purchase from our boutique! If you're not completely satisfied, we're happy to help with returns and exchanges under the following guidelines.

In-Store Returns

  • Returns are accepted within 14 days of the original purchase date.
  • Merchandise must be unworn, unwashed, unused, and in original condition with all original tags attached.
  • A valid receipt or proof of purchase is required for all returns.
  • No cash or credit card refunds will be issued. Eligible returns will receive store credit only.
  • If a returned item has been marked down or is on sale at the time of the return, store credit will be issued for the item's current selling price.

 

Exchanges

  • Exchanges are accepted within 14 days of the original purchase date.
  • Items must be unworn, unwashed, unused, and have all original tags attached.
  • Exchanges are subject to product availability. If the requested item is unavailable, store credit will be issued.

Store Credit

  • Store credit may be used toward any future purchase.
  • Store credit expires one (1) year from the date it is issued.

 

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Clearance or markdown merchandise
  • Seasonal items
  • Hair accessories, bows, headbands, hats, and other accessories worn on the head.
  • Socks, tights, underwear, and swimwear. 
  • Personalized, monogrammed, or custom-made items
  • Gift cards

 

Damaged or Defective Merchandise

Please inspect your purchase upon receipt. If you receive a damaged or defective item, contact us within 3 days of purchase or delivery so we can make it right.

Online Orders

  • Online orders must be returned within 7 days of delivery.
  • Merchandise must be unworn, unwashed, unused, and in original condition with all original tags attached.
  • No cash or credit card refunds will be issued. Eligible online returns will receive store credit only.
  • If a returned online item has been marked down or is on sale at the time the return is processed, store credit will be issued for the item's current selling price.
  • Customers are responsible for return shipping costs unless the item received is incorrect or defective.
  • Original shipping charges are non-refundable.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Thank you for shopping with us! We appreciate your support of our small business and look forward to serving you and your little ones.